How do I get sipgate ready to use? – checklist for administrators

Checklist for admins for the initial setup of sipgate – set up numbers, users, devices, and softphone step by step.

As an administrator, you can set up sipgate in just a few steps. Here you will find an overview of the first steps.

Book a phone number

If you have just created your account and are in the 30-day trial period, five test phone numbers with the 0211 area code are available to you. You can then book one or more phone numbers for your account. Would you like to bring existing phone numbers to sipgate? Then you can request a porting process. You can learn everything about number porting in the porting article.

Important: Before you can make calls with a booked phone number or a test phone number, you must verify your location. You will receive an email with the necessary steps. If you have any questions, please contact us: 0211-63553355.

Create user

Don’t want to use sipgate alone? Then you need to create users. The article Create and manage users explains how to do this.

Assign / add phone number

Assigning / adding phone numbers takes place on two levels, which are nevertheless linked to each other. A distinction is made between:

• Assign a phone number to the user

• User adds this phone number to a device

You can find all information on this in the article Assigning phone numbers.

Create VoIP phone, mobile device or external phone

sipgate can be used with VoIP phones. Both administrators and users have the option of creating devices. You can find out how to create and configure the phones in your sipgate account in the article Basic settings for users.

Configure VoIP phone

What is actually the difference between Create VoIP phone and Configure VoIP phone? When you create a VoIP phone, you create a telephony endpoint in your routing — or in a user's routing — that still needs to be connected to a desk phone, softphone, or other device so that calls can actually be made. And that is exactly what you do under Configure VoIP phone.

Activate mobile device

If you create a mobile device, you still need to activate it with a SIM card or eSIM so that you or users can also make calls. To do this, simply follow the individual steps in the dialog box. The article Mobile management for admins explains the individual steps.

Softphone

The sipgate softphone is configured with your telephony data and is therefore the fastest way to your first call. Download now, log in, and start calling.

Video: First steps

Note: This video applies only to sipgate classic. For all other contracts, please read the article How do I set up a sipgate account?