How do I get sipgate ready? – Checklist for administrators

Checklist for admins for the initial setup of sipgate – set up numbers, users, devices, and softphones step by step.

As an administrator, you can set up sipgate in just a few steps. Here you will find an overview of the first steps.

Book a phone number

If you have just created your account and are in the 30-day trial phase, five test phone numbers with the 0211 area code are available to you. You can then book one or more phone numbers for your account. Do you want to take existing phone numbers with you to sipgate? Then you can request porting. You can find out everything about number porting in the porting article.

Important: Before you can make calls with a booked phone number or a test phone number, for legal reasons you must verify your location. To do this, you will receive an email with the necessary steps. If you have any questions, contact us: 0211-63553355.

Create user

Don't want to use sipgate alone? Then you need to create users. The article Create and manage users explains how to do this.

Assign / add phone number

Assigning / adding phone numbers takes place on two levels, which are linked to each other. A distinction is made between:

• Assign a phone number to the user

• User adds this phone number to a device

You can find all the information on this in the article Assign phone numbers.

Set up VoIP phone, mobile device or external phone

sipgate can be used with VoIP phones. Both administrators and users have the option of setting up end devices. How to set up and configure the Basic settings for users.

Configure VoIP phone

What exactly is the difference between Set up VoIP phone and Configure VoIP phone? If you set up a VoIP phone, you have created a telephony endpoint in your routing - or the routing of a user - which still needs to be connected to a desk phone, softphone or other device so that calls can actually be made. And that's exactly what you do under Configure VoIP phone.

Activate mobile device

If you create a mobile device, you still need to activate it with a SIM card or eSIM so that you or users can also make calls. To do this, simply follow the individual steps in the dialog box. The article Mobile network management for admins explains the individual steps.

Softphone

The sipgate softphone is configured with your telephony data and is therefore the fastest way to your first call. Download now, log in and start calling.

Video: First steps

Note: This video applies only to sipgate classic. For all other contracts, please read the article How do I set up a sipgate account?