How do I configure smartphones, tablets, and the like?

Instructions for setting up smartphones and tablets with sipgate - activate SIM/eSIM and book data volume.

Book data volume and configure mobile devices – both are done in just a few steps.

Configure devices

As an administrator in the account management via the menu item user the person for whom you want to Mobile device create one. Now click on the top right on Add device. Activate the button next to Mobile device and click Next. In the next step, you can give the device a name and provide it with a label Now you still need to specify whether the device is intended exclusively for browsing the internet or also for Telephony used. SIM card or eSIM is activated so that you or the users can also make calls and/or browse. To do this, simply follow the individual, detailed steps in the dialog box.

Activate SIM card

If you already have a SIM card at hand, enter the SIM ID and activate the card. If you do not yet have a SIM card, it will be sent to you immediately by post.

The preset PIN for your SIM card is 0000. You can change the PIN in your mobile phone's device settings. More on the PIN and PUK topic can be found on our website.

Activate eSIM

If you want to activate an eSIM, you can check beforehand in the list of eSIM-capable devices whether your mobile device supports eSIM.

Important: A stable internet connection is required for activation.

In the next step, you specify whether you are using an Android or iOS device using. Now open the settings on your iPhone or Android smartphone, select Mobile network, start Add mobile plan and scan the QR code. Now click on the button Add mobile plan.

Book data volume

If you want to book data volume for users, as an administrator go to the account management and select under Mobile network the corresponding users. Now all options appear. You can choose between 5 GB, 10 GB, 20 GB or 50 GB data volume per month.

Book data volume as user

Go to Mobile network → Data volume and click next to No data volume booked on the icon. Select the desired size and confirm. The booked volume is displayed immediately and is valid until the end of the month. The top-up amount adjusts automatically.