# How do I configure smartphones, tablets, and more?

Booking data volume and configuring mobile devices – both can be done in just a few steps.

#### **Configure devices**

As an administrator in the **account management** via the menu item **user** the person for whom you want to create a **Mobile device** create one. Now click at the top right on **Add device.** Activate the button in front of **Mobile device** and click on **Continue.** In the next step, you can give the device a **name** and add a **label** . Now you also need to specify whether the device is used exclusively for **surfing the internet** or also for **Telephony** is used. Finally, a **SIM card** or **eSIM** is activated so that you or the users can also make calls and/or browse the internet. To do this, simply follow the individual, detailed steps in the **dialog box.**

#### **Activate SIM card**

If you already have a SIM card at hand, enter the **SIM ID** and activate the card. If you do not yet have a SIM card, it will be sent to you by post immediately.

{% hint style="info" %}
The preset **PIN** for your SIM card is **0000**. You can change the PIN in your mobile phone’s device settings. More about [the PIN and PUK topic](https://help.sipgate.de/hc/de/articles/4403612754961-Alles-zur-SIM-Karte) can be found on our website.
{% endhint %}

![](/files/29e166f2f6fb12c57924bc5b2af4d3aab6a5f245)

**Activate eSIM**

If you want to activate an eSIM, you can first check in the list of [**eSIM-capable devices**](https://help.sipgate.de/hc/de/articles/4407391866129-Welche-Endger%C3%A4te-unterst%C3%BCtzen-die-eSIM) whether your mobile device supports eSIM.

{% hint style="warning" %}
Important: A stable internet connection is required for activation.
{% endhint %}

In the next step, indicate whether you are using an **Android or iOS device** . Now open the settings on your iPhone or Android smartphone, select **Mobile network**, start **Add mobile plan** and scan the **QR code.** Now click the **Add mobile plan**.

#### **Book data volume**

If you want to book data volume for users, as an administrator go to the **account management** and select the relevant users under **Mobile network** . All options will now appear. You can choose between 5 GB, 10 GB, 20 GB or 50 GB of data volume per month.

![](/files/06115ce7c2701cd30bd6ed289097867a3fc4f10d)

#### **Book data volume as a user**

Go to **Mobile network → Data volume** and click the icon next to *No data volume booked* . Select the desired size and confirm. The booked volume is displayed immediately and is valid until the end of the month. The top-up amount is adjusted automatically.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-konfiguriere-ich-smartphones-tablets-co.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.