How do I configure smartphones, tablets, and more?

Instructions for setting up smartphones and tablets with sipgate – activate SIM/eSIM and book data volume.

Booking data volume and configuring mobile devices – both can be done in just a few steps.

Configure devices

As an administrator in the account management via the menu item user the person for whom you want to create a Mobile device create one. Now click at the top right on Add device. Activate the button in front of Mobile device and click on Continue. In the next step, you can give the device a name and add a label . Now you also need to specify whether the device is used exclusively for surfing the internet or also for Telephony is used. Finally, a SIM card or eSIM is activated so that you or the users can also make calls and/or browse the internet. To do this, simply follow the individual, detailed steps in the dialog box.

Activate SIM card

If you already have a SIM card at hand, enter the SIM ID and activate the card. If you do not yet have a SIM card, it will be sent to you by post immediately.

The preset PIN for your SIM card is 0000. You can change the PIN in your mobile phone’s device settings. More about the PIN and PUK topic can be found on our website.

Activate eSIM

If you want to activate an eSIM, you can first check in the list of eSIM-capable devices whether your mobile device supports eSIM.

Important: A stable internet connection is required for activation.

In the next step, indicate whether you are using an Android or iOS device . Now open the settings on your iPhone or Android smartphone, select Mobile network, start Add mobile plan and scan the QR code. Now click the Add mobile plan.

Book data volume

If you want to book data volume for users, as an administrator go to the account management and select the relevant users under Mobile network . All options will now appear. You can choose between 5 GB, 10 GB, 20 GB or 50 GB of data volume per month.

Book data volume as a user

Go to Mobile network → Data volume and click the icon next to No data volume booked . Select the desired size and confirm. The booked volume is displayed immediately and is valid until the end of the month. The top-up amount is adjusted automatically.