> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-konfiguriere-ich-mein-voip-telefon-mit-sipgate.md).
# How do I configure my VoIP phone with sipgate?
There is already a VoIP phone in every user account, visible as a telephony endpoint or interface. This interface must now be connected to a desk phone, softphone, or another device so that calls can actually be made. Look in the **account management** via the menu item **user** the appropriate person. Then click on the device you want to configure at the top. An info box will now open with all the data you need for the configuration: Now the SIP ID, registrar, and password must be entered into the device or softphone so that the configuration is complete and calls can be made.
{% tabs %}
{% tab title="sipgate classic" %}
The users can also configure their devices themselves. To do so, they click on **Telephony.** There they will also find the devices and can proceed as described above. Further information on creating users can be found in the article [Set up account](https://help.sipgate.de/hc/de/articles/360020149618).
Do you need more detailed help with the configuration? In the info box, click on [Configuration guides.](https://help.sipgate.de/hc/de/articles/4402636353041-Alle-Konfigurationsanleitungen-auf-einen-Blick) There you will find instructions for the most common devices and softphones.
After configuration, you can use simple tests to find out whether the endpoint is working correctly. Just dial the test number 10000. If you can reach this number, your endpoint is connected correctly.
{% hint style="warning" %}
**Important:** If you have enabled automatic prefix dialing, you cannot reach the test number 10000.
{% endhint %}
**Recommended and popular phones**
Whether cordless or fixed on the desk – you can decide for yourself which VoIP-capable device you want to use sipgate with. To get an overview of compatible desk or DECT phones, we have created an overview of the most popular phones in combination with sipgate:
* **snom D785**: A phone with a high-resolution color display, gigabit switch, and Bluetooth function.
* **snom D385**: A reliable business phone with color display and Bluetooth function.
* **Tiptel 3300**: A premium IP phone with a large color display and 10 function keys.
To link your VoIP device with your sipgate account, you will find on our website a [overview of all configuration instructions](https://help.sipgate.de/hc/de/articles/4402636353041). Simply select your device or manufacturer, log in to your account and enter the specified data into your phone.
**Plug & Play (autoprovisioning) for snom D phones**
Plug & Play, also called autoprovisioning or remote setup, enables quick and easy configuration of snom DXXX phones. Please note that **Plug & Play** does not work for **VoIP add-on lines** If multiple phones are created for a user, all are created as separate accounts on the device.
{% hint style="warning" %}
**Important:** Your **snom DXXX device** has a firmware update **from version 10.x**.
{% endhint %}
Log in to your sipgate account as **admin** and go to **account management**. There, click now under **telephone system** on **Plug & Play.**
By clicking on **Add device** you have the option, using the **MAC address** and the names of the users whose phones are to be configured, to create the device. You can find the MAC address on the packaging or the underside of the phone. Alternatively, the MAC address can also be retrieved on the display under the menu item **System information** .
If you connect the phone now, it will load the configuration file and be ready for use immediately. If required, you can manually adjust the configuration file in the XML editor. If you want to assign the phone to another user, you can click the gear icon in the top right and reassign the device. If you want to assign the phone to another user, you can click the gear in the top right and reassign the device.
{% endtab %}
{% tab title="sipgate neo" %}
**Configure VoIP phone with sipgate**
In this article, you will learn how to set up VoIP phones with sipgate – either via the sipgate app or by means of Plug & Play on supported devices. The article is aimed at admins and users of **sipgate neo**, who want to set up or assign an endpoint.
**Connect your own devices with the sipgate app**
If you use sipgate neo, all users automatically receive their own **Channel**, which they can connect with the **sipgate app** . No additional configuration is necessary. Log in to the sipgate app as a user with your access data. You will be connected directly to your sipgate account.
**Create additional devices for users**
As an admin, you can add additional endpoints for your users under **Apps and devices** .
{% stepper %}
{% step %}
**Open apps and devices**
In the admin area, open the menu item **Apps and devices**.\
{% endstep %}
{% step %}
**Add new device**
Select “Add new device”.
{% endstep %}
{% step %}
**Assign user**
Assign the device to a user.
{% endstep %}
{% step %}
**Connect device type**
Follow the instructions for connecting the device type.
{% endstep %}
{% endstepper %}
**Use Plug & Play for Snom D3xx devices**
Sipgate supports the simple setup of **Snom D3xx phones** (from firmware 10.x) via Plug & Play.
{% stepper %}
{% step %}
**Open Plug & Play**
Go to **Plug & Play** in the admin menu.\
{% endstep %}
{% step %}
**Enter MAC address**
Enter the **MAC address** of the Snom phone.
{% endstep %}
{% step %}
**Assign user**
Select the user to whom the device should be assigned.
{% endstep %}
{% step %}
**Add device**
Click on **add.**
{% endstep %}
{% endstepper %}
Optional: Activate **automatic contact synchronization** between device and sipgate account.
**Frequently asked questions & notes**
Which devices are supported?
Plug & Play only works with **Snom D3xx models** from **firmware version 10.x**.
Do users have to set anything up themselves?
No. As soon as a device is assigned, sipgate automatically handles the configuration.
{% endtab %}
{% endtabs %}
#### **General configuration data**
If your device or softphone is not listed in the overview of configuration instructions, you can configure your device with the following data:
* Domain/Realm: sipgate.de
* SIP Proxy:
* UDP: sipgate.de (Port: 5060)
* TCP: sip.sipgate.de (Port: 5060)
* TLS: sip.sipgate.de (Port: 5061)
* Outbound Proxy:
* UDP: sipgate.de (Port: 5060)
* TCP: sip.sipgate.de (Port: 5060)
* TLS: sip.sipgate.de (Port: 5061)
* Register Expire Time: **600 seconds**
* Username: **The SIP ID of the endpoint (e.g. 1234567e0)**
* Authorisation User: **The SIP ID of the endpoint (e.g. 1234567e0)**
* SIP Password: **Your SIP password**
#### **IPv6 compatibility**
Here you will find an overview of IPv6-compatible phones that we have either tested ourselves or that were classified by the manufacturer as IPv6-capable:
* **snom**: All devices of the 7xx or 8xx series can be used.
* **AVM**: All FRITZ! models for which there is a FRITZ!OS firmware of at least version 6.03 can also be operated with IPv6. Specifically, this applies to all models from the 7270 v2 onwards. FRITZ!Boxes can be used in dual stack operation (IPv4 and IPv6 simultaneously).
* **Grandstream**: GXP110x, GXP116x, GXP140x, GXP1450, GXP2100, GXP2120, GXP2124, GXP2130, GXP2140, GXP2160
* **Gigaset**: The models from the Pro series (DE900, DE700, DE410, DE310) support IPv6. The phones do not support dual stack.
* **Asterisk**-based solutions: Devices are IPv6-capable if the Linux system supports IPv6.
---
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