> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/getting-started.md).

# Getting started

- [Introduction to sipgate](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme.md)
- [Old vs. new sipgate: what changes?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/unterschiede-altes-neues-sipgate.md): Comparison between the old and new sipgate system - changes to Channels, routing, endpoints, statistics, and the sipgate app.
- [What are the basic requirements for using sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/was-sind-die-grundvoraussetzungen-fuer-die-nutzung-von-sipgate.md): Learn which requirements are needed to use sipgate – internet connection, VoIP phones, softphones, and firewall settings.
- [How do I log in with my access data?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/wie-melde-ich-mich-mit-meinen-zugangsdaten-an.md): Instructions for logging in to sipgate – login via email, Google social login, first login as a user, and two-factor authentication.
- [What is the web app? - The sipgate user interface](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/was-ist-die-web-app-die-sipgate-useroberflaeche.md): Overview of the sipgate web app – functions for account management, My Telephony, and settings for admins and users.
- [The sipgate roles: admins and users](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/die-sipgate-rollen-admins-und-user.md): Overview of the sipgate roles – which functions and rights admins and users each have in account management.
- [How does the free trial work?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/wie-funktioniert-die-kostenlose-testphase.md): All information about the free 30-day sipgate trial – test numbers, free minutes, extension, and switching to the full version.
- [How do I register my company for the partner program?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/readme/wie-melde-ich-mein-unternehmen-zum-partnerprogramm-an.md): Learn how to register your company for the sipgate partner program – as an existing customer or as a new registration.
- [Everything you need to get started with sipgate](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate.md)
- [How do I register as a company with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-registriere-ich-mich-als-unternehmen-bei-sipgate.md): Learn which proof documents you need to register your company with sipgate – depending on the legal form of the company.
- [How do I verify my company location with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-verifiziere-ich-meinen-unternehmensstandort-bei-sipgate.md): How to verify your company location with sipgate – required documents, process, and notes for international locations.
- [How do I configure my VoIP phone with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-konfiguriere-ich-mein-voip-telefon-mit-sipgate.md): Instructions for configuring VoIP phones with sipgate – enter SIP credentials, use plug & play, and see popular devices at a glance.
- [Using sipgate with a firewall](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/nutzung-von-sipgate-mit-einer-firewall.md): Here you will find IP addresses, ports, and configuration notes for smooth operation in your company network.
- [How do I set up a sipgate account?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-richte-ich-einen-sipgate-account-ein.md): Step-by-step instructions for setting up your sipgate account – verify location, add users, assign numbers, and configure devices.
- [How do I get sipgate ready? – Checklist for administrators](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-mache-ich-sipgate-startklar-checkliste-fuer-administratorinnen.md): Checklist for admins for the initial setup of sipgate – set up numbers, users, devices, and softphones step by step.
- [What are the basic settings for users?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/was-sind-die-grundlegenden-einstellungen-fuer-user.md): Overview of the most important user settings in sipgate – numbers, routing, devices, voicemail, and call forwarding.
- [How do I set up number porting? - Take your phone numbers to sipgate](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-richte-ich-eine-portierung-ein-rufnummern-zu-sipgate-mitnehmen.md): Instructions for porting your number to sipgate – port landline and mobile numbers, submit a request, and cancel porting.
- [How do I configure smartphones, tablets, and more?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/alles-fur-den-start-mit-sipgate/wie-konfiguriere-ich-smartphones-tablets-co.md): Instructions for setting up smartphones and tablets with sipgate – activate SIM/eSIM and book data volume.
- [Configuration instructions](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen.md)
- [How do I install the configuration SMS for network settings on Android devices](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-installiere-ich-die-konfigurations-sms-fuer-netzwerkeinstellungen-auf-androi.md): Instructions for installing the sipgate configuration SMS on Android – set up network settings for mobile data and roaming.
- [How do I configure my devices for use with sipgate?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-meine-endgeraete-fuer-die-nutzung-mit-sipgate.md): All sipgate configuration instructions at a glance – VoIP phones, softphones, and adapters from snom, Yealink, Gigaset, and many more.
- [SNOM phone responds very slowly after auto-provisioning](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/snom-telefon-reagiert-sehr-langsam-nach-autoprovisonierung.md): Solution for slow Snom phones after auto-provisioning – adjust synchronization intervals or set fixed times.
- [How do I configure signal encryption via TLS?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-signalverschluesselung-via-tls.md): Transport Layer Security (TLS) is a security protocol for encrypted data transmission over the internet. Learn how to set up TLS for sipgate.
- [How do I configure the BLF function for Grandstream?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-blf-funktion-fuer-grandstream.md): Instructions for configuring the BLF function for Grandstream models GXP 2110, GXP 2120, GXP 2020, and GXP 2124.
- [How do I configure the BLF function for Yealink?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-blf-funktion-fuer-yealink.md): Instructions for configuring the BLF function for Yealink phones of the T26P, T28P, T46G, and T48G types.
- [How do I configure the BLF function for Gigaset?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-blf-funktion-fuer-gigaset.md): These instructions apply to Gigaset phones of the Maxwell 10 type. Learn how to configure the BLF function.
- [How do I configure the BLF function for Tiptel?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-blf-funktion-fuer-tiptel.md): Instructions for configuring the BLF function for Tiptel IP phones. Before programming, internal extensions must be assigned to all users.
- [How do I configure the BLF function for snom?](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/wie-konfiguriere-ich-die-blf-funktion-fuer-snom.md): Instructions for configuring the BLF function for snom phones of the 300, 700, and 800 series, as well as the snom Vision expansion module.
- [Grandstream VoIP adapter](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/grandstream-voip-adapter.md): Configuration instructions for Grandstream VoIP adapters – connect HandyTone 502, 701, 702, and 704 with sipgate.
- [Cisco VoIP adapter](https://help.sipgate.de/cloud-telefonanlage/en/getting-started/konfigurationsanleitungen/cisco-voip-adapter.md): Configuration instructions for Cisco VoIP adapters – connect and set up your Cisco model with sipgate.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/getting-started.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
