Zoho Desk integration

This is how you connect Zoho Desk with the sipgate app for automatic contact and call activity synchronization.

In the sipgate app you have direct access to your Zoho Desk contacts. This means you can always see who is calling and don't have to switch between different tools.

Connect sipgate and Zoho Desk and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in Zoho Desk. And the best part: sipgate also updates your call activities on your contacts in Zoho Desk. So you are always up to date and know when you called which of your contacts and what you noted about your conversation.

Integrating Zoho Desk in the sipgate app:

1

Select integration

Click the user icon on the left and select "Settings" from the sidebar. Under the section Integrations search for the entry Zoho Desk and click the button Connect to Zoho Desk.

2

Log in to Zoho Desk

Log in to Zoho Desk.

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3

Confirm connection

Agree to the exchange between the apps. This will successfully connect Zoho Desk and the sipgate app.

Tip: Depending on the number of contacts to be integrated, it may take a few minutes until they are displayed in full. Currently, contact synchronization takes place every 3 hours. Shorter settings, for example every 30 minutes, 60 minutes, 90 minutes or 180 minutes, were rejected by the Zoho API due to too many requests. After such a rejection, it is not possible to synchronize contacts for 24 hours.