> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/weclapp-integration.md).

# Weclapp integration

Weclapp is the ERP software for teamwork. Whether CRM, inventory management, or accounting: with weclapp, all users manage all important business processes together in just one piece of software.

With sipgate, you can make calls directly in Weclapp and use your contacts in the sipgate app. This way, you always see who is calling and don’t have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Connect sipgate and Weclapp and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in Weclapp.

#### **Integration of Weclapp in the sipgate app**

{% stepper %}
{% step %}
**Select integration**

In the sipgate app, click the gear icon on the left and select **Integrations** from.\
Under **Integrations** search for the entry **Weclapp** and click the button **Connect to Weclapp**. ![](/files/ae98225db4f8a382cd16b45177016f1198998258)
{% endstep %}

{% step %}
**Enter API data**

Enter the required API key and API URL here.

![](/files/3e2380f50af1da5db138fed6bd9c63d367390daa)
{% endstep %}

{% step %}
**Confirm connection**

You have now successfully connected Weclapp and the sipgate app.

{% hint style="info" %}
**Important:** Depending on the number of contacts to be integrated, it may take a few minutes until they are displayed completely.
{% endhint %}
{% endstep %}
{% endstepper %}

#### **Create API key in the Weclapp account**

Log in to your Weclapp account, click the user icon at the top right, and select **My settings**. ![weclapp\_einstellungen\_1.png](/files/af6f589491321741eb105783f9bf32cf82c12b52)

Under **API token** you will find API keys already set up, or you can add a corresponding key with **+ New API token"** generate.

{% hint style="warning" %}
**Important:** Save your entry at the bottom of the page with **Save**.
{% endhint %}

![weclapp\_einstellungen\_2.png](/files/441012c18750dde3314b525cb5bf80357477a24e)

In addition to the API key, you also need an API URL for the Weclapp integration. You can find this in the account under the menu item **My Weclapp →** **Company data** and the entry **Configure personal web address**.

![weclapp\_einstellungen\_3.png](/files/695e03660d100341847cb788caa4c11756d07388)\\

***

#### **How can Click2Dial be set up with the sipgate app?**

To be able to use Click2Dial from WeClapp, you must **CallLink** adjust it in the WeClapp settings. To do so, log in to your WeClapp account, click the user icon at the top right, and select **My settings**.

{% hint style="info" %}
**Tip:** You can also find more information in the [WeClapp FAQs](https://doc.weclapp.com/knowledgebase/telefone-einbinden-fuer-eingehende-und-ausgehende-anrufe/)
{% endhint %}

![WeClappClick2Dial01.png](/files/c4c45f1133be24cc9bf7b0845112a8042cfb12c6)

Enter \*\*"tel:"\*\* in the field for the phone number link.\
![WeClappClick2Dial03.png](/files/c93af0d822a08f04f510e97adb65f7ec9ca51713)\
Afterwards, the phone number can be clicked via the contact page and the sipgate app starts the call directly.\
![WeClappClick2Dial02.png](/files/9820697ad9a8e8701cec0109d9479e4d1df24c0a)\\

{% hint style="warning" %}
**Important:** **callto:** and **sip:** as well as **phone:** are not yet supported by the sipgate app.
{% endhint %}

\ Afterwards, the phone number can be selected via the contact page and the sipgate app starts the call directly.

#### **Set up call logging**

You have the option of using the so-called call logging to log your conversations and create notes. To set it up, proceed as follows:

Open the sipgate app ➔ Settings ➔ Integrations. Then connect weclapp (Business plan required). Go to **Call Logging** and check Contacts. Under **Log outgoing calls in weclapp** enter from which call duration a call should be logged.

0s: every call is logged regardless of call duration.\
5s-60s: only answered calls with a call duration of at least x seconds are logged.

![EinstellungenCallLog.png](/files/23685c05e6c6f261d22d0009514c5dc325c6c814)

#### **Call logging variants**

You can create and edit your notes **during the call**, up to **10 seconds after the call** via the **notes field** or afterwards **at any time** via the **call list** create and edit.

**During the call**

In the call, open the **Call log menu** and write a note. After you have ended the call, switch via the **contact** to weclapp to see the note.

![CallLogviaAnruf.png](/files/e4559ceffea23d8dff641babfb2ec599172a8d10)

**Up to 10 seconds after the call**

End the conversation. Within 10 seconds, click in the **notes field** and enter your note. After you close the note, it is transferred to weclapp. There you can review and further edit the note.

**Editing via the call list**

End your call and open it via the **call list**. Open the **call details** to create or edit a note. Afterwards, the note is transferred to weclapp.

![CallLogBearbeiten.png](/files/62a28517ded39367a6100bda283a9295f91d871b)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/weclapp-integration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.