# Shopware integration

Shopware is an open commerce platform that lets you create your own online shop. Shopware is flexibly customizable and easy to use, and is suitable for modern online shops of any size.

With sipgate, you can make calls directly from Shopware and use your contacts in the sipgate app. This way, you can always see which contact is calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

**Integration of Shopware in the sipgate app:**

{% stepper %}
{% step %}
**Select integration**

Click the gear icon on the left in the sipgate app and select the item **Integrations** from.\
Under the item **Integrations** look for the entry **Shopware** and click the button **Connect with Shopware**.

![](/files/c30d8feb61ed47835bcadd50071e6c0bfb438b78)
{% endstep %}

{% step %}
**Enter API data**

Enter the required API key and API URL here.

{% hint style="warning" %}
**Please note that the API key must be entered in the form: ACCESS\_KEY\_ID:SECRET\_ACCESS\_KEY.**
{% endhint %}

![](/files/83d3526df1c800a2c85ec4e14dd03f03e7ec47b6)
{% endstep %}

{% step %}
**Confirm connection**

This means you have successfully connected Shopware and the sipgate app.

{% hint style="info" %}
Note: Depending on the number of contacts to be integrated, it may take a few minutes before they are displayed completely.
{% endhint %}
{% endstep %}
{% endstepper %}

**Find or create the API key in your Shopware account:**

Log in to your Shopware account and select the "Settings" menu item on the left side.

![shopware1 Copy.png](/files/96ea2461e6f1d077958895c387f7d9c61d94597f)

In the following window, select "System" and then the option "Integrations".

![shopware2 Copy.png](/files/3d808bf1e5a07726451141b3d206d13da115846d)

Here you will already find existing API keys, or you can create a new API key using the "Add Integration" button.

![shopware3 Copy.png](/files/0627e81d922668a9c04c01242acda73f46b08f38)

If you create a new API key, please assign any name in the following pop-up window and copy the required Access Key ID and Secret Access Key — both will no longer be visible after saving.

{% hint style="warning" %}
**Please be sure to grant administrator rights at this point.**
{% endhint %}

Save your entries with "Save Integration".

![shopware4 Copy2.png](/files/3f100621307cc05e119a6614671802001421a09b)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/shopware-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
