Microsoft Contacts integration

How to sync your Microsoft/Outlook contacts with the sipgate App for caller identification.

Manage, monitor, and merge contacts. Synchronize your Microsoft contacts with the sipgate app. In the sipgate app, you can use your Microsoft contacts directly. This way, you always see who is calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Important: If you use the installed Outlook 365 app, no contacts are shared with the web version of Outlook https://outlook.live.com/ and can then not be displayed/used in the sipgate app.

Connect sipgate and Microsoft and benefit from automatic contact synchronization. Any changes or new contacts that you add in the sipgate app during or after the call will be automatically saved in Microsoft.

Integration of Microsoft in the sipgate app:

1

Select integration

In the sipgate app, click the gear icon on the left and select the item "Integrations".

Under the "Integrations" item, search for "Microsoft" and click the "Connect with Microsoft" button.

2

Agree to exchange

Agree to the exchange between the apps.

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3

Confirm connection

You have successfully connected Microsoft and the sipgate app.

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Important: You can import your own folders with your contacts. Depending on the number of contacts to be integrated, it may take a few minutes until they are fully displayed. Afterwards, the contacts are stored under Your contacts . Currently, subfolders as well as contacts and contact pictures via Exchange are not imported. Groups are not imported. Outlook 365 installed app: Contacts are only managed locally on the PC and are not shared with the Outlook web version, and therefore cannot be synced to the sipgate app.