> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/intercom-integration.md).

# Intercom integration

Intercom develops a range of messaging-first products for businesses to accelerate growth throughout the entire customer lifecycle.

With sipgate, you can call directly from Intercom and use your contacts in the sipgate app. This way, you always see which contact is calling and no longer need to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

**Integrating Intercom into the sipgate app:**

{% stepper %}
{% step %}
**Select integration**

In the sipgate app, click the gear icon on the left and select "Integrations".

Under the "Integrations" section, find the entry "Intercom" and click the "Connect with Intercom" button.

![Intercom.png](/files/62c5de37fe49eb1c44b2d6d9b5b950cc92437d87)
{% endstep %}

{% step %}
**Agree to exchange**

Now agree to the data exchange between the apps.

![Intercom\_Oauth.png](/files/6bc73e6d61b66c30989df25f1f6499d5d9b535a2)
{% endstep %}

{% step %}
**Confirm connection**

You have now successfully connected Intercom and the sipgate app.

![Screenshot 2023-04-04 at 11.03.13.png](/files/e55ca963d4be726fa2044342bb9444f9e95c54c5)

{% hint style="info" %}
Note: Depending on the number of contacts to be integrated, it may take a few minutes until they are displayed in full.
{% endhint %}
{% endstep %}
{% endstepper %}


---

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