Group-Office integration

How to connect the groupware tool Group-Office with the sipgate App for contact synchronization and telephony.

Group-Office is an open-source enterprise CRM and groupware tool that allows you to share projects, calendars, files, and emails online with colleagues and customers. Group-Office is suitable for a broad audience, from freelancers to SMBs.

With sipgate, you can make calls directly from Group-Office and use your contacts in the sipgate app. This way, you can always see which contact is calling and don’t have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Integration of Group-Office in the sipgate app:

1

Select integration

In the sipgate app, click the gear icon on the left and select the item "Integrations".

Under the "Integrations" section, search for the entry "Group-Office" and click the "Connect with Group-Office" button.

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2

Enter API data

Enter the required API key and API URL here.

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3

Confirm connection

You have now successfully connected Group-Office and the sipgate app.

Note: Depending on the number of contacts to be integrated, it may take a few minutes before they are displayed completely.

Find or create the API key in your Group-Office account:

Click the user icon in the top right and select "System Settings" from the menu.

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Note: If you have already installed the API Key Generator in your Group-Office instance, you can skip the following two steps.

Now select "Modules" and enter the term "API" in the search field on the right.

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Install the "API Key Generator" and close the system settings.

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Open the system settings again and now select "API keys".

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Here you can view API keys that have already been created. To do this, hover over the entry, click the three vertical dots at the right end of the row, and select "View access token".

Alternatively, you can generate a new API key using the "Add key" button. Enter any name and finish by clicking "Save". You will then find the new API key in the list and can view it using the method described above.

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