> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/flowfact-integration.md).

# Flowfact integration

Flowfact presents itself as CRM brokerage software for companies of every size. The software is available in the browser and can be supplemented with individual web tools, e.g. for digital acquisition.

With sipgate, you can make calls directly in Flowfact and use your contacts in the sipgate app. This way you always see who is calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Connect sipgate and Flowfact and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in Flowfact. **Integration of Flowfact in the sipgate app:**

{% hint style="warning" %}
**Important:** Please note that the sipgate app can only be used in conjunction with **Flowcat Residential** can be used. A connection with Flowcat mini is not possible.
{% endhint %}

{% stepper %}
{% step %}
**Select integration**

In the sipgate app, click the gear icon on the left and select "Integrations".

Under the "Integrations" section, search for the entry "Flowfact" and click the "Connect with Flowfact" button. ![flowfact.png](/files/c6cdf3e17d051b4f8bda2cd23b8d2b07d1a100bf)
{% endstep %}

{% step %}
**Enter API key**

Enter the required API key here.

![flowfact\_api.png](/files/8111254f3a4e15dada8db06a133de59b6562386b)
{% endstep %}

{% step %}
**Confirm connection**

You have now successfully connected Flowfact and the sipgate app.

{% hint style="info" %}
Note: Depending on the number of contacts to be integrated, it may take a few minutes until they are displayed in full.
{% endhint %}
{% endstep %}
{% endstepper %}

**Find or create an API key in the Flowfact account:**

{% stepper %}
{% step %}
**Open profile**

Log in to your Flowfact account, click the user icon at the top right and select "Profile". ![flowfact\_einstellungen\_1.png](/files/6310a55904009e60aab52c67082dee03b7307956)
{% endstep %}

{% step %}
**Tools & Integrations**

In the next window, select "Tools & Integrations".

![flowfact\_einstellungen\_2.png](/files/18cd8b89a7e04946b3f07e7b5a82340f1645dd81)
{% endstep %}

{% step %}
**Create API key**

Under the "API access" menu item, you can find already configured API keys, or generate a corresponding key with "Create access".

![flowfact\_einstellungen\_3.png](/files/bfe2ac19cd03692a0c1089d11b3e43251bc7c9cf)
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/flowfact-integration.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.