CentralStationCRM integration

This is how you connect CentralStationCRM with the sipgate app for automatic contact synchronization and telephony.

CentralStationCRM is a cloud-based customer relationship management software, developed especially for SMEs, start-up companies, and associations.

With sipgate, you can make calls directly in CentralStationCRM and use your contacts in the sipgate app. This way you always see who is calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Connect sipgate and CentralStationCRM and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in CentralStationCRM.

Integration of CentralStationCRM in the sipgate app:

1

Select integration

In the sipgate app, click the gear icon on the left and select the "Integrations" item.

Under "Integrations", find the entry "CentralStationCRM" and click the "Connect with CentralStationCRM" button.

2

Enter API data

Enter the required API key and the API URL (in your case your CentralStationCRM address) here.

centralstation_api.png

3

Confirm connection

This means you have successfully connected CentralStationCRM and the sipgate app.

Note: Depending on the number of contacts to be integrated, it may take a few minutes until they are displayed in full.

Find or create the API key in your CentralStationCRM account:

1

Open account settings

Click the gear icon in the top right of your account and select "Account settings".

Account-settings.png

2

Create API key

Now click on "Manage external applications (API)".

In the following window, you will find existing API keys or can generate a new key using the "Create new API key" button.

API_Key.png