> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/centralstationcrm-integration.md).

# CentralStationCRM integration

CentralStationCRM is a cloud-based customer relationship management software that was developed especially for SMEs, start-ups, and associations.

With sipgate, you can make calls directly in CentralStationCRM and use your contacts in the sipgate app. This way, you always see who is calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Connect sipgate and CentralStationCRM and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in CentralStationCRM.

**Integration of CentralStationCRM in the sipgate app:**

{% stepper %}
{% step %}
**Select integration**

In the sipgate app, click the gear icon on the left and select the "Integrations" item.

Under the "Integrations" section, look for the entry "CentralStationCRM" and click the "Connect with CentralStationCRM" button. ![centralstation.png](/files/fdc8caea6921ebfae46b3d2f6a1d9ab517d5bb13)
{% endstep %}

{% step %}
**Enter API data**

Enter the required API key and the API URL (**in your case, your CentralStationCRM address**) here.

![centralstation\_api.png](/files/3ed065fe2f285a35cd23c2e0483a8a15d61710d6)
{% endstep %}

{% step %}
**Confirm connection**

You have now successfully connected CentralStationCRM and the sipgate app.

{% hint style="info" %}
Note: Depending on the number of contacts to be integrated, it may take a few minutes until they are fully displayed.
{% endhint %}
{% endstep %}
{% endstepper %}

**Find or create the API key in your CentralStationCRM account:**

{% stepper %}
{% step %}
**Open account settings**

Click the gear icon at the top right of your account and select "Account settings".

![account\_settings.png](/files/8cfe2da1f5ce65225d95d3c3bc9508988575eeeb)
{% endstep %}

{% step %}
**Create API key**

Now click on "Manage external applications (API)".

In the following window, you will find existing API keys or can generate a new key using the "Create new API key" button.

![API\_Key.png](/files/b0b9332e130b089ec3f86afc186ffb5150a97539)
{% endstep %}
{% endstepper %}


---

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