# CentralStationCRM integration

CentralStationCRM is a cloud-based customer relationship management software, developed especially for SMEs, startups, and associations.

With sipgate, you can make calls directly in CentralStationCRM and use your contacts in the sipgate app. This way, you always see who is calling and do not have to switch between different tools. sipgate is your phone system with the calling app for desktop and mobile.

Connect sipgate and CentralStationCRM and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in CentralStationCRM.

**Integration of CentralStationCRM in the sipgate app:**

{% stepper %}
{% step %}
**Select integration**

In the sipgate app, click the gear icon on the left and select the item "Integrations".

Under the "Integrations" section, search for the entry "CentralStationCRM" and click the "Connect with CentralStationCRM" button. ![centralstation.png](/files/fdc8caea6921ebfae46b3d2f6a1d9ab517d5bb13)
{% endstep %}

{% step %}
**Enter API data**

Enter the required API key and the API URL (**in your case, your CentralStationCRM address**) here.

![centralstation\_api.png](/files/3ed065fe2f285a35cd23c2e0483a8a15d61710d6)
{% endstep %}

{% step %}
**Confirm connection**

You have now successfully connected CentralStationCRM and the sipgate app.

{% hint style="info" %}
Note: Depending on the number of contacts to be integrated, it may take a few minutes before they are displayed completely.
{% endhint %}
{% endstep %}
{% endstepper %}

**Find or create the API key in your CentralStationCRM account:**

{% stepper %}
{% step %}
**Open account settings**

In your account, click the gear icon in the top right and select "Account settings".

![Account settings.png](/files/8cfe2da1f5ce65225d95d3c3bc9508988575eeeb)
{% endstep %}

{% step %}
**Create API key**

Now click on "Manage external applications (API)".

In the following window, you will find existing API keys or can generate a new key via the "Create new API key" button.

![API\_Key.png](/files/b0b9332e130b089ec3f86afc186ffb5150a97539)
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/integrationen-fur-die-sipgate-app/centralstationcrm-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.