Actaport integration

This is how you connect the law firm software Actaport with the sipgate app for contact synchronization and telephony.

Actaport, as a cloud application, is the preferred way to complete all pending tasks in the law firm mobile and digitally. With sipgate, you can call directly from Actaport and use your contacts in the sipgate app. This way, you can always see which contact is currently calling and do not have to switch between different tools. sipgate is your phone system with the telephony app for desktop and mobile.

Connect sipgate and Actaport and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in Actaport.

Integration of Actaport in the sipgate app

1

Open integrations

Click the gear icon on the left in the sipgate app and select the “Integrations” item. Under “Integrations”, look for the “Actaport” entry and click the “Connect with Actaport” button.

2

Enter API key

Enter the required API key here in the format realm:user:password:clientSecret. To be able to use the integration of Actaport in the sipgate app, you must add the paid “CLINQ connection” to your Actaport account. After you have done this, you will receive two emails from Actaport with the required details, especially the API key.

API_Key.png

3

Confirm connection

This means you have successfully connected Actaport and the sipgate app.

Note: Depending on the number of contacts to be integrated, it may take a few minutes until they are fully displayed.

Find or create API key in your Actaport account

As already mentioned above, for a successful integration of Actaport in the sipgate app, you must add the paid product “Clinq connection” to your Actaport account. If you have not already done so, please proceed as described below.

1

Open user management

In your account, select “User management” on the left in the menu bar.

Actaport_1a Copy.png

2

Change subscription

Select the “Licenses” tab and click the “Change subscription” button.

Actaport_3a Copy2.png

3

Select Clinq connection

Click the “Change package” button in the new window and select “Clinq connection” from the following list.

image1.png

4

Receive emails

Afterwards, you will receive two separate emails from Actaport with the required data. Please note that the links received in the emails are only valid for seven days and can only be opened once.

Please refer to the emails for details.