Actaport integration

How to connect the law office software Actaport with the sipgate App for contact sync and telephony.

Actaport, as a cloud application, is the method of choice for handling all upcoming tasks in the law firm on the go and digitally. With sipgate, you can make calls directly from Actaport and use your contacts in the sipgate app. This means you can always see which contact is calling and do not have to switch between different tools. sipgate is your telephone system with the telephony app for desktop and mobile.

Connect sipgate and Actaport and benefit from automatic contact synchronization. All changes or new contacts that you add in the sipgate app during or after the call are automatically saved in Actaport.

Integration of Actaport in the sipgate app

1

Open integrations

In the sipgate app, click the gear icon on the left and select the “Integrations” item. Under “Integrations”, search for “Actaport” and click the “Connect with Actaport” button.

2

Enter API key

Enter the required API key here in the format realm:user:password:clientSecret. To be able to use the integration of Actaport in the sipgate app, you must add the paid “CLINQ integration” to your Actaport account. After you have done this, you will receive two emails from Actaport with the required information, especially the API key.

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3

Confirm connection

You have now successfully connected Actaport and the sipgate app.

Note: Depending on the number of contacts to be integrated, it may take a few minutes before they are displayed completely.

Find or create API key in your Actaport account

As mentioned above, for a successful integration of Actaport in the sipgate app, you must add the paid “Clinq integration” product to your Actaport account. If you have not already done so, please proceed as described below.

1

Open user management

In your account, select “User management” on the left in the menu bar.

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2

Change subscription

Select the “Licenses” tab and click the “Change subscription” button.

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3

Select Clinq integration

In the new window, click the “Change package” button and select “Clinq integration” from the following list.

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4

Receive emails

You will then receive two separate emails from Actaport with the required data. Please note that the links received in the emails are only valid for seven days and can only be opened once.

Please refer to the emails for details.