> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/connections-and-integrations/cti/kann-ich-meine-datenbankmein-crm-system-an-sipgate-anbinden.md).

# Can I connect my database/CRM system to sipgate?

Your CRM system or database can be connected via external software. One possible software is **Tapi for Snom**. With this paid software, you create an interface between your snom phone and your computer so that your TAPI/CTI-capable system can access the phone. The software can be downloaded here: [Tapi for snom](http://www.phonesuite.de/)

Another option is to use our telephony API [sipgate.io](https://www.sipgate.io/) use.

However, the most common CRM systems can also be linked via our [sipgate app](https://www.sipgate.de/lp/app?utm_campaign=Google_DE_sipgate_Performance_Search_Produkt-App\&utm_source=google\&utm_medium=paid\&gad_source=1\&gclid=Cj0KCQjwkZm_BhDrARIsAAEbX1Ho0GNbNG0CEcj5AuH_lyioK6vv7Pr5zUw4zdOiLkJJ_avtoY_BgkMaApjFEALw_wcB) with your sipgate account.


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