# How is my invoice made up?

#### **How is my invoice made up?**

Unlike most other invoices you receive, costs at sipgate are billed on a prepaid model. On your invoices, the debit amount is listed with the label **telephony credit** . This amount is generated through an automatic debit, a bank transfer, or a manual debit from the account. As an administrator, you can find your monthly invoices in the **account management** under **Account & invoices**. In addition, your invoice is sent to the email address stored in your account under billing address.

The **sipgate payment overview**provides a good overview of the booking transactions, which you as the account admin can view under **Account** → **Administration → Payment** and there under **Transactions** . There you can see exactly what the amount for a specific debit was used for. You can find the itemized call records under **Account → Administration → Itemized call record**. These provide an overview of all **chargeable** connections within a month.

It may happen that you do not receive a debit and invoice from us every month, because after deducting all costs, the **debit limit** has not yet been reached. So it may happen that debits are carried out at a later date.


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