# How can I cancel a contract?

As an admin, you have the option to cancel contracts easily in account management. The contract term for all your sipgate tariffs is one month each. After **the end of the minimum term** the tariff is extended - if it has not been canceled - by one additional month each time. You can cancel your sipgate tariffs at any time with a **notice period of one day** **to the end of a month in due form**.

## **And it works like this:**

{% stepper %}
{% step %}
**Open management**

Once you have logged in to your account, go to **Account → Management.**

![](/files/a4577090fbaacbc7a7d4d43a8644382b1966878b)
{% endstep %}

{% step %}
**Cancel tariff**

In the left white tile, select the category **Tariff**. On the right you will find the button **Cancel**.

![](/files/5275d273dd421a2261c3473a647c7ce1ccaf638e)
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**Important:** Please note that by canceling a sipgate tariff, any existing products (such as number extensions, conference rooms, or call recorders) are not automatically canceled and may therefore continue to incur costs.
{% endhint %}

Please note that your sipgate **customer account** (account) will remain after complete cancellation **free of charge** The customer account can therefore be reused for new tariff bookings at a later date if desired **reused** however, we reserve the right to delete inactive accounts in accordance with the [applicable sipgate terms and conditions](https://www.sipgate.de/agb) .

If you would like to **delete your account completely** please note the instructions in the article [Pay out credit.](https://help.sipgate.de/hc/de/articles/4403668705809-Wie-kann-ich-mein-Guthaben-einsehen-und-erstatten)

## **Cancel additional products (numbers, locations, call recorder, etc.)**

Select in the left navigation menu **telephone system** . Then find the product you want to cancel and click the icon with the three dots next to the respective unit. Then select the option **Cancel**.

![](/files/001fe108a50f20a673b326e9373a5ed01c439835)


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