# How can I generate a new SIP password?

In this article, you will learn how to generate a new SIP password for your VoIP phones. This is important to ensure the security of your devices and to prevent misuse by third parties. We recommend changing the password at regular intervals.

{% tabs %}
{% tab title="sipgate classic" %}
**Change SIP password as administrator**

If you are an administrator, first open the **account management**. There, click on **user** and select the desired users. This will take you to the overview where you can make changes.

**Change SIP password as user**

As a user, log in to your **sipgate user interface** . In the left-hand navigation, you will find the item **Telephony**. Click on it to go to the device settings.

**Further steps**

Once you are in the device overview, proceed as follows:

* In the top bar, you will see the **device overview**.
* Click on the desired phone. A window with the device information will open.
* To the right of the SIP password there is a **gear icon**.
* By clicking this icon, you can generate a new SIP password.

![sipgate help center SIP password1.png](/files/d74722146a25c1f3164163008ed0ef55af7319dc)

{% hint style="warning" %}
**Important:** Change your SIP password regularly. Write down the new password or enter it directly into your VoIP device. If you use multiple devices, repeat the process for each device.
{% endhint %}
{% endtab %}

{% tab title="sipgate neo" %}
On sipgate neo, the navigation differs slightly. Open the **account management** section in the **Apps and devices**. There, select **Phones** .

* Find the desired phone in the list.
* Click on the **three dots** to the right of the entry.
* Select the option to generate a new SIP password.

![](/files/d7f7dca50d316f5331346322042ec81390522b74)
{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/account-management/vertrage-rechnungen-und-preise/wie-kann-ich-ein-neues-sip-passwort-generieren.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
