How do I assign an emergency location to a phone?

Instructions for assigning a verified emergency location to users and devices in sipgate for correct emergency call localization.

So that the correct emergency call center is reached in an emergency and the incident location is transmitted correctly, a verified location must be assigned to every user or device in the sipgate account. The process differs depending on the account creation date.

sipgate neo

In the event of an emergency call (e.g. 110 or 112), the location is automatically transmitted to the responsible emergency call center. This is the only way for the emergency services to clearly assign the call - even if the location is not stated.

Assign location

1. Create location Before you can assign a location to users, it must be stored in the account and verified.

2. Assignment by admins

• Open the user administration.

• Select a user .

• Go to More settings → Profile → Location.

• Click the gear icon and select an existing location from the drop-down menu.

• Save the selection.

Note: Locations can only be selected from addresses previously created and verified in the account. These must be linked to a phone number.

sipgate classic