How do I assign phone numbers?
Learn how to assign, change or remove phone numbers in sipgate for users, groups or VoIP connections.
In your sipgate account, you can freely assign your phone numbers to users or groups. Important to know: individual phone numbers can only be assigned to individual users or groups. If you assign a phone number that has already been assigned to 'new' users or groups, the 'old' users or groups will lose the assigned phone number.
How to assign phone numbers
Via the menu item Phone numbers in your account administration you will find all options for managing your phone numbers. In the overview you can now see which phone numbers are already assigned and for which ones you can set a call destination can.
To assign phone numbers that have not yet been assigned to users, click on Select destination. Now select the desired users and click on Save routing. The users can then assign the phone number to a device themselves or route it.
If you do not want to assign the selected phone number to the users, but to a channel or a VoIP additional line you can change the target category with a click on the drop-down menu under the automatically set 'User'.
How to change or delete the call destination of a phone number
In the same menu you can also assign an already assigned phone number to a new destination or remove it from all call destinations remove. To do this, go to the three dots behind the phone number and select the desired action. The following destinations can be selected here:
User
Group
Fax
Channel
Call from the speed dial list
The speed dial list lets you reach your important contacts with just one click. Via the main menu item Presence display you get to your speed dial list. Here, simply click the contact you want to call. A dialog window, then appears in which you select which of your stored phones you want to use to make the call. Then just click the Call button.
Important: If you have already assigned a phone number to another device/user and want to assign it to these new users, the phone number will be reassigned and removed from the previous destination.
Video: First steps
Important: This video is only relevant for customers on sipgate classic. On sipgate neo, the functions are integrated in a different form.
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