> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/rufnummern-verwalten/wie-kann-ich-meine-rufnummern-zu-anderen-anbietern-mitnehmen.md).

# How can I port my phone numbers to other providers?

This is how you port landline and mobile numbers from sipgate to another provider - free of charge and uncomplicated.

#### Number porting after contract end

The porting of one or more numbers to another provider is possible. To initiate the transfer, please commission **your new provider**, who will initiate everything necessary.

#### Take your landline numbers with you

The export of landline numbers is **free of charge**. For landline numbers, a maximum of 10 individual numbers or one number block per order can be ported.

When exporting mobile numbers, there are **also no costs**. However, only one mobile number can be exported per order.

#### Take your mobile numbers with you

One of your employees wants to leave the company, but would like to keep the mobile number they have been using? No problem, at sipgate you can also take mobile numbers to another provider. To do this, you must **release the number for porting**. You can only grant this release as **Administrator** granted. It is valid for a period of **30 days**.

**Here's how:**

Go to your sipgate as admin **account management**. Here select the navigation item **Phone numbers** from the list of your account-wide numbers, navigate to the mobile number that you want to release for porting to another provider. You also have the option of releasing a single mobile number from a block of mobile numbers or even the entire block for porting. To do so, click the button with the three dots (context menu) to the right of the list entry and select **Release for porting** from. Now porting can be started with a new provider. Various data will be requested there.

{% hint style="warning" %}
**Important**: To ensure the porting works smoothly, the details provided must be identical to the sipgate data. This data is:

* mobile phone number
* Number holder: your full company name
* Provider: sipgate (sometimes also sipgate Wireless or Vintage Wireless)
* Type of contract: business
* Porting date: as soon as possible
* sipgate customer number (seven digits)
  {% endhint %}


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