> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/rufnummern-verwalten/wie-kann-ich-meine-rufnummern-zu-anderen-anbietern-mitnehmen.md).

# How can I port my phone numbers to other providers?

#### Number export after contract termination

Number portability of one or more numbers to another provider is possible. Please commission **your new provider**, who will initiate everything necessary.

#### Take your landline numbers with you

The export of landline numbers is **free of charge**. For landline numbers, a maximum of 10 individual numbers or one number block per order can be ported.

There are **also no costs**. However, only one mobile number per order can be exported.

#### Take your mobile numbers with you

One of your employees would like to leave the company, but would like to keep the mobile number they have been using? No problem, at sipgate you can also take mobile numbers to another provider. To do this, you must **release the number for porting**. You can only grant this release as **administrator** . It is valid for a period of **30 days**.

**Here's how:**

As an admin, go to your sipgate **account management**. Here, select the navigation item **Phone numbers** . Navigate in the list of your account-wide numbers to the mobile number that you want to release for porting to another provider. You also have the option of releasing a single mobile number from a mobile number block or even the entire block for porting. To do this, click the button with the three dots (context menu) to the right of the list entry and select **Release for porting** . Now porting can be started with a new provider. Various details will be requested there.

{% hint style="warning" %}
**Important**: For the porting to go smoothly, the details provided must be identical to the sipgate details. These details are:

* mobile number
* Number holder: your full company name
* Provider: sipgate (sometimes also sipgate Wireless or Vintage Wireless)
* Contract type: business
* Porting date: as soon as possible
* sipgate customer number (seven digits)
  {% endhint %}


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