> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/login/wie-richte-ich-saml-sso-mit-google-ein.md).
# How do I set up SAML SSO with Google?
In this article, you will receive a step-by-step guide to setting up SAML SSO if you use Google as your identity provider. If you are looking for instructions for setting up SSO login at sipgate,[ you can find it here](https://help.sipgate.de/hc/de/articles/13437518031645-Wie-richte-ich-einen-SSO-Login-f%C3%BCr-mein-Unternehmen-ein-).
{% stepper %}
{% step %}
**Open admin menu**
In the first step, log in to your Google account as an admin and select in the right **Apps menu** **-->** **Web and mobile apps** out.
{% endstep %}
{% step %}
**Create SAML app**
In the selected area, open the drop-down menu **Add App** and select **Add custom SAML App** out.
{% endstep %}
{% step %}
**Name the app**
In the next step, you have the option to give the created app any name you like, add a description and an icon. Then continue by clicking **Continue**.
{% endstep %}
{% step %}
**Transfer IdP data**
You will receive the identity provider data (**SSO URL**, **Entity ID** and **certificate**), which you must enter in the interface configuration at sipgate. Then click **Continue**.
{% endstep %}
{% step %}
**Enter SP data**
In the next step, enter the service provider data generated by sipgate.
Set the item **Name ID Format** on **EMAIL** and **Name ID Format** on **Basic Information > Primary email**, and then click **Continue**.
{% endstep %}
{% step %}
**Complete setup**
To complete the setup, in the next step click **Finish**.
The SAML app for sipgate is set up and must be activated in the next step.
{% endstep %}
{% step %}
**Activate app**
To activate the app, simply navigate to the **User Access**- area or use the drop-down menu, and set the status to **ON for everyone**.
{% endstep %}
{% step %}
**Enable SSO at sipgate**
In the final step, enable the SSO login method at sipgate by flipping the switch (using the toggle).
{% endstep %}
{% endstepper %}
#### Errors and solutions
Error message: "An error has occurred. Please try again. Back to login."
Cause: The web user with Google SSO was deleted and created as a new web user. The old web user is still linked in the Google SSO database.\
Workaround: ask sipgate Support to delete the Google SSO entry so that the next Google SSO login works.\
Solution: We are working on a solution so that when a web user is deleted, the Google SSO deletion is also performed.
---
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