How do I set up SSO login for my company?

Single sign-on (SSO) allows admins to manage user accounts centrally more efficiently.

Single Sign-On (SSO) enables admins to make the central management of user accounts more efficient. Users can access various services and applications with a single login. This makes password management and access control easier, leading to greater security and efficiency in central account management.

In this article, you will learn how to set up the SSO login function for your account.

Here you will find detailed step-by-step instructions on how to configure SAML SSO at Google, Microsoft and Okta configure.

Verify domain

As an admin, you can set up SSO for your company. To do this, log in to your sipgate account and proceed as follows: Account --> Single Sign-on (SSO).

In the first step, you need to verify your domain with sipgate. Go to Add domain.

Enter the name of your domain and confirm this step with Start verification.

For verification, you will receive a key in the form of a TXT record. Please enter this at your DNS provider. You will be informed by email about the status of your domain verification.

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If you want to verify multiple domains, you can do so right at the beginning.

Domain verification can take up to 24 hours to complete. You can track the status of the verification in your account. In addition, you will receive an email notification as soon as the status changes.

Set up SSO configuration

Once your domain has been verified, you can continue with the SSO configuration. The data configured by sipgate (ACS URL and Entity ID) can be found in the Service Provider data section. Enter this information in your Identity Provider when prompted. In the next step, click Add datato set up the SSO configuration.

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You can either set up the interface manually or use the XML file uploadfunction.

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manually

For manual configuration, please enter your SSO URL, your Entity ID as well as your Certificate and then click on Save. You can find this information at your Identity Provider if you want to set up an SSO interface with a service.

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XML file upload

Once you have successfully completed these steps, the interface between sipgate and your Identity Provider should be set up. You can then activate SSO login via the toggle.

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Important notes on SSO login

What happens if my domain is not verified?

If your domain cannot be verified, the domain must be deleted and entered again for verification. If your domain still cannot be verified, please contact our customer support.

What happens if I delete all domains in the SSO area?

If all existing domains have been deleted, the domain setup must be started from the beginning. However, please note that the SSO configuration remains saved and can be used again after the domain has been reverified.

What happens if I deactivate the SSO login function?

If you deactivate the SSO login method, web users will log in via other methods, such as login credentials or social login. This change only takes effect when a new login attempt is made by web users.

What happens if the certificate was not imported correctly?

In the sipgate Google login, an error message is then shown 400 SAML Error: malformed_certificate Solution: Reinsert the certificate and pay attention to the formatting