What can I do if I have forgotten my password?

Instructions for resetting and changing your sipgate password – step by step to your new access.

Forgot password

If you have forgotten your password for the sipgate login, please follow these steps:

1

Open password reset

Please first go to Forgot password

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2

Request new password

Please enter your email address there and click New Request password. You will receive a link to the password reset. Follow this link and set a new password.

Important: If you can no longer remember the email address you have on file, we need a copy of your ID card or an extract from the commercial register to confirm your identity.

• If you enter the email address with spaces, no email will be sent.

• If the email address is unknown, no email will be sent. You will also not see any message that the email address is not assigned.

Change password

You can change your password at sipgate at any time.

Here's how:

1

Open user settings

In the user navigation menu, click on User settings. Click under Security for Password the gear icon.

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2

Reset password

Here you can request a link to reset your password.

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