What can I do if I forgot my password?

Instructions for resetting and changing your sipgate password – step by step to a new login.

Forgot password

If you have forgotten your password for the sipgate login, please follow these steps:

1

Open password reset

Please first go to Forgot password

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2

Request a new password

Please enter your email address there and click on Request new password. You will receive a link for resetting the password. Follow this link and choose a new password.

Important: If you no longer remember the email address you stored, we need a copy of your identity card or an extract from the commercial register to confirm your identity.

• If you enter the email address with spaces, no email will be sent.

• If the email address is not known, no email will be sent. You will also not see a message that the email address is not assigned.

Change password

You can change your password at sipgate at any time.

Here's how:

1

Open user settings

In the user, click on user settings. Click under Security for password on the gear icon.

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2

Reset password

Here you can request a link to reset your password.

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