> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/kontakte-verwalten/wie-importiere-oder-exportiere-ich-kontakte-aus-csv-dateien.md).

# How do I import or export contacts from CSV files?

In addition to creating, editing and directly adding contacts from the event list, it is also possible to import contacts as a .csv or .txt file in UTF-8 (Unicode) format or export them from your sipgate account.

#### Import contacts from Outlook to sipgate

First export your Outlook contacts as a CSV file. To do this, open Outlook, go to your contacts there, and select from the menu at the top START → MANAGE CONTACTS → EXPORT CONTACTS.

As soon as your file is ready for import, log in to your sipgate account and go to **My sipgate**. Click on **Contacts** and then on **Import**.

Now select how you would like to import the contacts.

For a .csv or txt file, click on **Upload CSV file**. You will then be asked to select the file and must decide whether it should be private (visible only to you) or shared (visible to everyone).

Once you have selected everything, click on **Upload File.** After you have uploaded the file, you will be asked to map the records and save the mapping.

{% hint style="warning" %}
**Tip:** No more than 2500 contacts should be ported at once. Better to use several 2000-2500 batches if you have larger contact volumes. With more than 2500 contacts, only the first approx. 2500-2800 may be imported.
{% endhint %}

The CSV file should be created as follows:

{% code title="CSV example" %}

```csv
"First Name","Middle Name","Last Name","Birthday","Notes","E-mail Address","E-mail 2 Address","E-mail 3 Address","Primary Phone","Home Phone","Home Phone 2","Mobile Phone","Home Address","Company Main Phone","Business Phone","Business Phone 2","Assistant's Phone","Company","Job Title","Business Address","Other Phone","Other Address","Car Phone","Radio Phone", "Max","JR","Mustermann",01/01/70,"Sample contact","max_mustermann@domain.tld","mmustermann@job.tld",,"+4930123456789",,,,"Main St. 3,10553 Berlin",,,,,"Mustermann AG","CEO",,,,,
```

{% endcode %}

Most programs like Microsoft Excel allow you to save files as a CSV file. As a rule, the file is automatically provided in UTF-8, plain text format. To make sure that the file is saved as a .csv or .txt file in UTF-8 format, follow the instructions for [Mac OS](https://help.sipgate.de/hc/de/articles/4719495807133-Wie-bereite-ich-den-CSV-Kontaktimport-f%C3%BCr-MacOS-vor) and [Windows](https://help.sipgate.de/hc/de/articles/4719518065693-Wie-bereite-ich-den-CSV-Kontaktimport-f%C3%BCr-Windows-vor) there.

#### exporting sipgate contacts

→ Log in to your sipgate account and go to **My sipgate**.

→ Click there on **Contacts** and then on **export.**

→ Replace the semicolon ";" in the created CSV file with a "," comma.

→ Save the changes.

→ Finally, you can import the CSV file into Outlook.


---

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