> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/kontakte-verwalten/wie-bereite-ich-den-csv-kontaktimport-fuer-macos-vor.md).

# How do I prepare the CSV contact import for MacOS?

You have the option to import contacts from CSV files into your account. The .csv files must be encoded in UTF-8 (Unicode) for contact import.

**You can format CSV files in UTF-8 on macOS as follows:**

{% stepper %}
{% step %}
**Convert text**

Open the file with TextEdit and go to **Format**. Select **Convert to plain text***.* If this option is not available, the file is already in plain text. In this case, no changes are necessary.

![](/files/b29403df876a907f9e0490ac61e0417b208af564)
{% endstep %}

{% step %}
**Open settings**

Click on **TextEdit** and select **settings**

![](/files/14af0832bcfa98a12d9ef67fa2f049c9bfc83208)
{% endstep %}

{% step %}
**Select UTF-8**

When **saving** the format **Unicode (UTF-8)**

![](/files/31e865fbbc9ac932ea5b286fa2c575d2116b8a75)
{% endstep %}

{% step %}
**Save document**

Go to **File** and **saving** the document

![](/files/1a28b5a24aebc94c86d896b3e44781165fa31a50)
{% endstep %}
{% endstepper %}

In this [help article](https://help.sipgate.de/hc/de/articles/4720276595229/preview/eyJhbGciOiJIUzI1NiJ9.eyJpZCI6NDcyMDI3NjU5NTIyOSwiZXhwIjoxNjQ4NzMyMzgxfQ.-9gYRsydrrEWizjITyJ3yJRe2XirfmkxVI3wRqUipkQ) you can find out what syntax or format the contacts in the CSV file must be stored in.


---

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