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How do I assign phone numbers and extensions to groups?

Instructions for assigning phone numbers and extensions to sipgate groups, including a list of blocked extensions.

The function Groups is is only available to customers on sipgate classic available. On sipgate neo, it is integrated in a different form.

If you want to assign phone numbers or internal extensions within a group, please proceed as follows:

First go to the group administration. Then select the group for which you want to assign a phone number or extension. You can now assign a phone number or extension via Visual Routing and assign the desired people to the group.

The following extensions cannot be assigned for technical reasons:

  • 110 (police emergency number Germany)

  • 111 (emergency number New Zealand)

  • 112 (fire and rescue emergency number Germany)

  • 113

  • 114

  • 115 (government information number Germany)

  • 116

  • 117

  • 118

  • 119

  • 211

  • 311

  • 411

  • 511 (USA hotline number)

  • 611

  • 711 (USA long-distance directory assistance)

  • 811

  • 911 (emergency number USA)

  • 999 (emergency number UK)

  • 9900-9999

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