> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/gruppen-und-user/wie-kann-ich-user-anlegen-und-verwalten.md).

# How can I create and manage users?

For your employees to be able to use sipgate, they must be created and set up as users in the account. You will learn how this works in the next step.

{% tabs %}
{% tab title="sipgate classic" %}
**Create users**\
In the account administration, open the section **Phone system --> Users**There you can add new users and enter their personal details. If necessary, admin rights can also be assigned there directly. You then decide whether the person is allowed to use telephony and/or fax, and assign a phone number and, if desired, an extension.

![](/files/0365b15f0f09069e30c466061aa3e259a77e06c6)

**Set up phone numbers and extensions later**\
If a user is to receive a phone number later, open **Routing** in the user menu. Here you will see a diagram in which you can, via **Edit routing** add additional phone numbers or extensions. As long as the routing is not complete, a notice appears that the user is not yet able to make calls.

**Add devices**\
In the view **My telephony** a new device can be added to the routing diagram at any time. Possible options are VoIP phones, mobile devices, or external lines. Starting with the third device per user, additional costs apply.

**Manage users**\
In the **User settings** both admins and the users themselves can change data such as name, password, or email address.

![](/files/2f616e77242d129a90e403d6d28fa1c7f381066b)

Location assignment is also possible there. Admin rights can be activated later at any time by, in the section **Permissions management** turning on the switch for administrative rights.

**Delete users**\
To remove a user, open the profile, click the three-dot icon, and select the option **Delete**.

![](/files/639b3c5dc131c39462a19dca2c89c9b4bb2ebcc9)
{% endtab %}

{% tab title="sipgate neo" %}
Newer accounts also include two users that are created automatically right after the contract is concluded. More can be added without any problems.

**Create users**\
Under **Phone system --> Users** You can add new users, enter their data, and optionally grant admin rights. In addition, you determine whether the person may use telephony or fax. Phone numbers and extensions can be assigned immediately or later.

**Manage devices and apps**\
In the menu **Users --> Apps and devices** you can see the sipgate app, add phones or mobile devices, and manage fax lines.

**Further management options**

* **Routing:** Phone numbers and extensions can be added at any time.
* **Location:** Under **Profile --> Location** a user can be assigned to a stored location.
* **Admin rights:** In the overview under **Permissions management** enable or revoke them.
* **Delete user:** Via the three-dot menu in the user profile.
  {% endtab %}
  {% endtabs %}


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