How can I create and manage users?
Instructions for creating, managing and deleting users in sipgate - assign phone numbers, add devices and grant admin rights.
For your employees to use sipgate, they must be created and set up as users in the account. You'll learn how this works in the next step.
Create user In the account administration, open the section Phone system --> Users. There you can add new users and enter their personal details. If required, you can also assign admin rights right there. Then decide whether the person may use telephony and/or fax, and assign a phone number and, if desired, an extension.
Set up phone numbers and extensions later If a user is to receive a phone number later, open Routing in the user menu. Here you will see a diagram in which you can, via Edit routing add additional phone numbers or extensions. As long as the routing is not complete, a notice appears that the user is not yet ready for telephony.
Add devices In the view My telephony you can add a new device to the routing diagram at any time. Possible devices include VoIP phones, mobile devices, or external connections. Additional costs apply starting with the third device per user.
Manage users In the User settings both admins and users themselves can adjust data such as name, password, or email address.
Location assignment is also possible there. Admin rights can be activated later at any time by switching on the rights management toggle for administrative rights.
Delete user To remove a user, open the profile, click the three-dot icon, and select the option Delete.
Newer accounts also include two users that are created automatically immediately after the contract is concluded. More can be added without any problems.
Create user Under Phone system --> Users you can add new users, enter their details, and optionally assign admin rights. You also define whether the person may use telephony or fax. Phone numbers and extensions can be assigned immediately or later.
Manage devices and apps In the menu Users --> Apps and devices you can see the sipgate app, add phones or mobile devices, and manage fax connections.
Further management options
Routing: Phone numbers and extensions can be added at any time.
Location: Under Profile --> Location a user can be assigned to a saved location.
Admin rights: In the overview under rights management activate or revoke.
Delete user: Via the three-dot menu in the user profile.
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