How can I create and manage users?

Instructions for creating, managing, and deleting users in sipgate – assign numbers, add devices, and grant admin rights.

So that your employees can use sipgate, they must be created and set up as users in the account. You can find out how this works in the next step.

sipgate classic

Create user In the account administration, open the section Phone system --> Users. There you can add new users and store their personal data. If required, admin rights can also be assigned directly at this point. You then decide whether the person is allowed to use telephony and/or fax, and assign a phone number and, if desired, an extension.

Set up phone numbers and extensions later If a user is to receive a phone number later, open the Routing in the user menu. Here you will see a diagram in which you can use Edit routing to add additional phone numbers or extensions. As long as the routing is not complete, a notice appears that the user is not yet able to make calls.

Add devices In the view My Telephony you can add a new device to the routing diagram at any time. VoIP phones, mobile devices, or external lines are possible. Additional costs apply from the third device per user.

Manage users In the user settings both admins and the users themselves can adjust data such as name, password, or email address.

The location assignment is also possible there. Admin rights can be activated later at any time by Rights management switching on the toggle for administrator rights.

Delete user To remove a user, open the profile, click the three-dot icon, and select the option Delete.

sipgate neo