# How can I create and manage users?

So that your employees can use sipgate, they must be created and set up as users in the account. You can find out how this works in the next step.

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**Create user**\
In the account administration, open the section **Phone system --> Users**. There you can add new users and store their personal data. If required, admin rights can also be assigned directly at this point. You then decide whether the person is allowed to use telephony and/or fax, and assign a phone number and, if desired, an extension.

![](/files/0365b15f0f09069e30c466061aa3e259a77e06c6)

**Set up phone numbers and extensions later**\
If a user is to receive a phone number later, open the **Routing** in the user menu. Here you will see a diagram in which you can use **Edit routing** to add additional phone numbers or extensions. As long as the routing is not complete, a notice appears that the user is not yet able to make calls.

**Add devices**\
In the view **My Telephony** you can add a new device to the routing diagram at any time. VoIP phones, mobile devices, or external lines are possible. Additional costs apply from the third device per user.

**Manage users**\
In the **user settings** both admins and the users themselves can adjust data such as name, password, or email address.

![](/files/2f616e77242d129a90e403d6d28fa1c7f381066b)

The location assignment is also possible there. Admin rights can be activated later at any time by **Rights management** switching on the toggle for administrator rights.

**Delete user**\
To remove a user, open the profile, click the three-dot icon, and select the option **Delete**.

![](/files/639b3c5dc131c39462a19dca2c89c9b4bb2ebcc9)
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{% tab title="sipgate neo" %}
Newer accounts also contain two users directly after the contract is concluded, which are created automatically. More can be added without any problems.

**Create user**\
Under **Phone system --> Users** you can add new users, store their data, and optionally grant admin rights. You also define whether the person is allowed to use telephony or fax. Phone numbers and extensions can be assigned immediately or later.

**Manage devices and apps**\
In the menu **Users --> Apps and devices** you can see the sipgate app, add phones or mobile devices, and manage fax connections.

**Further management options**

* **Routing:** Phone numbers and extensions can be added at any time.
* **Location:** Under **Profile --> Location** a user can be assigned to a stored location.
* **Admin rights:** In the overview under **Rights management** activate or remove.
* **Delete user:** Via the three-dot menu in the user profile.
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