How can I add multiple users to my account at the same time?

Create multiple users in sipgate at the same time – via CSV upload or directory import through Microsoft Entra ID or Google Workspace.

In this article you will find a detailed step-by-step guide on how you, as an admin, can create multiple users at the same time in just a few clicks. To do this, you can use the data import from your directory provider (Microsoft or Google) or use a CSV file. In addition, you can review and edit the corresponding user data before adding the users to the account.

In the first step, go to the account management to Users and then select Add multiple users .

In the next step, select the import method: CSV upload or Directory import via Microsoft Entra ID or Google Workspace Directory.

For the CSV import, upload the corresponding CSV file with the user information.

You can also use our CSV template for this, which you can download here .

As soon as all errors in the imported data have been corrected, this is indicated by a green display at the bottom left. Only then can you continue the process by clicking the Continue-button.

First, transcriptions for voicemails of all users can optionally be enabled. However, you can also continue without this setting.

Please note that if you do not enable voicemail transcriptions for the users in this step, you can change this at a later point in time. However, this function must be corrected separately for each user.

In the final step, start the import with the button Add [number] users.

The new users will be informed by email that they have been added to the account.

Once the upload process is complete, you will receive a notification that all users have been added successfully.

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Last updated 2 months ago