# How can I add multiple users to my account at once?

In this article you will find a detailed step-by-step guide on how you, as an admin, can create multiple users at the same time in just a few clicks. To do this, you can use the data import from your directory provider (Microsoft or Google) or use a CSV file. In addition, you can review and edit the corresponding user data before adding the users to the account.

In the first step, go to the **account management** to Users and then select **Add multiple users** .

![sipgate-Hilfecenter-mehrereUser-1.png](/files/e3e92fb53364db1d3124e1c9c2a4a2f86f4cd3da)

In the next step, select the import method: **CSV upload** or **Directory import** via Microsoft Entra ID or Google Workspace Directory.

![sipgate-Hilfecenter-mehrereUser-2.png](/files/3efc6b90c6db2b56b9beea63f44f1d06e1c19540)

{% tabs %}
{% tab title="CSV upload" %}
For the CSV import, upload the corresponding CSV file with the user information.

{% hint style="info" %}
You can also use our CSV template for this, which you can [download here](https://static.sipgate.com/examples/userimport/user.csv) .
{% endhint %}

![sipgate-Hilfecenter-mehrereUser-3.png](/files/b29b656882c830816bff7a37aad20d860e827ecc)
{% endtab %}

{% tab title="Directory import (Microsoft/Google)" %}
{% hint style="info" %}
In this section, the upload of user data via **Microsoft Entra ID** is shown as an example. This process will be very similar to that for **Google Workspace Directory** in principle, but some steps may differ.
{% endhint %}

After you selected Microsoft Entra ID as the import method in the previous step, you will be redirected to sign in to Microsoft.

![sipgate-Hilfecenter-mehrereUser-5.png](/files/6d8b45cebff8396350ba1c75f26f3af38c5be66d)

In the next step, agree that sipgate can access the data of the directory provider. If permission is not granted, the setup process cannot continue. If some user data has been entered incorrectly, it will appear highlighted in red in the review view and can then be corrected.

![sipgate-Hilfecenter-mehrereUser-6.png](/files/4936425eba012ad7436c374a0a795ba2fbdf7380)
{% endtab %}
{% endtabs %}

As soon as all errors in the imported data have been corrected, this is indicated by a green display at the bottom left. Only then can you continue the process by clicking the **Continue**-button.

![sipgate-Hilfecenter-mehrereUser-7.png](/files/e5c44b866be81ca252a627349dbca2a787d745f9)

First, transcriptions for voicemails of all users can optionally be enabled. However, you can also continue without this setting.

{% hint style="warning" %}
Please note that if you do not enable voicemail transcriptions for the users in this step, you can change this at a later point in time. However, this function must be corrected separately for each user.
{% endhint %}

![sipgate-Hilfecenter-mehrereUser-8.png](/files/9a1d4129db661e690f3b2104bccda0310bcd6f06)

In the final step, start the import with the button **Add \[number] users**.

{% hint style="info" %}
The new users will be informed by email that they have been added to the account.
{% endhint %}

![sipgate-Hilfecenter-mehrereUser-9.png](/files/5694a01dd8426dfb30436d7e9702876419aae755)

Once the upload process is complete, you will receive a notification that all users have been added successfully.

![sipgate-Hilfecenter-mehrereUser-10.png](/files/fdc714d55b58b2ae81bbc23178fc102d66065d59)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/cloud-telefonanlage/en/account-management/gruppen-und-user/wie-kann-ich-mehrere-user-gleichzeitig-zu-meinem-account-hinzufuegen.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.