> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/en/account-management/gruppen-und-user/wie-kann-ich-eine-gruppen-begruessung-hinzufuegen-und-entfernen.md).

# How can I add and remove a group greeting?

{% hint style="info" %}
The function *Groups* is **available only to customers on sipgate classic** . On sipgate neo it is integrated in a different form.
{% endhint %}

If a group including members has been set up, you as admin have the option to equip your group with a **greeting**, e.g. an individual company greeting. Here, you can choose from **several standardized announcements** or **an MP3 file of your own** to upload. Alternatively, you can also **record it directly over the phone** and save it. A greeting can be activated or deactivated via the process **Edit routing** in group routing.

**How is a greeting with a standard announcement created?**

Select in the [group overview](https://app.sipgate.com/groups) the group for which you want to set up a greeting. Via group routing, you can now add the greeting. If you do not upload your own greeting, a preconfigured standard announcement from sipgate will be used.

![sipgate-helpcenter-group-greeting-add-and-remove.jpg](/files/196911ac0700e47829f30c585913aefc05b3c52e)

**How can the greeting announcement be changed?**

Go to the [group overview](https://app.sipgate.com/groups) to the group in which you want to change the announcement. Here, click the button **greeting** and then on the **gear icon**. You can now record an announcement via Click2Record with your VoIP phone. Then simply select the announcement (or upload a previously recorded announcement as an MP3 file) and **save**. You also have the option of choosing from two different standard announcements.

![sipgate-helpcenter-group-greeting-add-and-remove.jpg](/files/196911ac0700e47829f30c585913aefc05b3c52e)

{% hint style="info" %}
Important: For calls via extension (internal communication), the greeting of a group does not apply.
{% endhint %}

**How to remove a greeting**

Go to the [group overview](https://app.sipgate.com/groups). Select the **Group** for which you want to remove a greeting. Then click on **Edit routing**. Now you can delete the greeting by clicking the trash icon in the button **greeting** . You will receive a security notice asking whether you really want to delete the endpoint. Confirm this with **Yes**. The greeting is now removed from the group.


---

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