The admin dashboard in sipgate

Overview of the sipgate admin dashboard – menu structure, quick links, and management of users, channels, and products.

The dashboard is in this view only available on sipgate classic . On sipgate neo, the dashboard looks different.

The admin dashboard offers you a user-friendly interface for setting up, viewing, and managing your account. In this article, you will get an overview of the main menu items in the dashboard as well as links to further articles for independently setting up the features.

After signing in to your sipgate account, you will be taken to the home page, which gives you an overview with menu items that you can use to access the different areas of your account.

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On the dashboard, you will find an overview of all users on the left. It shows how many users there are in total and which of them sipgate app use the app, including the range of functions available to them. You can upgrade the app, view detailed user information (overview) and add new users via the +-icon.

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On the right is the overview of the channels. In the chart, you will find the call volume from the top channels. Analogous to the user view, you can directly view all your channels (overview) and create new channels (+-icon).

Here you will find further information about what channels are and how you can set them up.

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On the right you will find the sipgate product updates, which provide an overview of new features and updates.

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The Quick Links provide quick access to frequently used actions such as creating new phone numbers, adding locations and channels, booking mobile services, and creating voice menus.

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In the left menu bar, you as an admin can customize the account with additional features.

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Detailed instructions for the functions in the left menu bar can be found in the linked articles in the Help Center.

Phone system:

• user

• Phone numbers

• Locations

• Mobile network

• Groups

• Channels

• VoIP additional lines

• Plug & Play

• Customization

Products:

• sipgate app

• Trunks

• conference rooms

• IVR / voice menus

• sipgate.io

• API clients

• Integrations

• MS Teams

Account:

• Management

• Single Sign-On (SSO)