# How can I export my statistics for channels? As **admin** you have the option to statistically evaluate the reachability of the last 60 days separately for all created channels. For this purpose, an automatic statistic is created that all **incoming calls** records. To download the current statistics, go to **data export**on the left in the corresponding channel routing. In newer contracts, this can simply be found under the download button. You will then receive the desired file in CSV format. ![](/files/5a0ce5304e7ba4d4f01d15f70ef9fe3173656fcc) To export data, you first need an admin's permission.\ The export shows the following information: **channel name, dialed number, caller number, call status, date + time, waiting time, accepted duration, after-call work, reason for missed call** The following data can be evaluated via the statistics: * Which phone number called at what time? * How many calls were accepted? * How many calls were missed? When were calls missed? * How many calls were forwarded? * In how many calls was the maximum waiting time exceeded? * During which periods was the call volume highest? * If agent statistics are activated: who accepted how many calls? --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/wie-kann-ich-meine-statistiken-fuer-channels-exportieren.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.