# Channels

- [How do I set up forwarding for channels?](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/wie-stelle-ich-weiterleitungen-fuer-channels-ein.md): Instructions for setting up forwarding in sipgate channels – forward to users, groups, or voicemail.
- [What are sipgate channels and how do I set them up?](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/was-sind-sipgate-channels-und-wie-richte-ich-sie-ein.md): Learn what sipgate channels are and how to set up greetings, waiting loops, ringing rules, and forwarding.
- [What should I choose: channels or groups?](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/wofuer-soll-ich-mich-entscheiden-channels-oder-gruppen.md): sipgate offers channels and groups for routing with multiple users and time profiles. Learn about the differences here.
- [Everything about the channels statistics dashboard](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/alles-rund-um-das-channels-statistiken-dashboard.md): Overview of the sipgate channels statistics dashboard – KPIs, accessibility rate, user statistics, and data export.
- [How can I export my statistics for channels?](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/wie-kann-ich-meine-statistiken-fuer-channels-exportieren.md): This is how you export channel statistics in sipgate as CSV – call analysis of the last 60 days including waiting times and call status.
- [Channels: set up service hours, holiday, and absence profiles](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/servicezeiten-feiertags-und-abwesenheitsprofile-einrichten.md): Configure service hours, holiday profiles, and absence profiles for sipgate channels – set up time filters and date filters.
- [Channels in the sipgate app](https://help.sipgate.de/cloud-telefonanlage/en/account-management/channels/channels-in-der-sipgate-app.md): This is how you use sipgate channels in the app – log in and out, display availability, set sender number, and use the channel inbox.


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