> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/cloud-telefonanlage/anbindungen-und-integrationen/cti/kann-ich-meine-datenbankmein-crm-system-an-sipgate-anbinden.md).

# Kann ich meine Datenbank/mein CRM-System an sipgate anbinden?

Die Anbindung Ihres CRM Systems bzw. Ihrer Datenbank ist mittels einer externen Software möglich. Eine mögliche Software ist **Tapi for Snom**. Mit dieser kostenpflichtigen Software erstellen Sie eine Schnittstelle zwischen Ihrem snom-Telefon und Ihrem Computer, so dass Ihr TAPI/CTI-fähiges System auf das Telefon zugreifen kann. Die Software gibt es hier zum Download: [Tapi for snom](http://www.phonesuite.de/)

Eine weitere Möglichkeit ist, dass Sie unsere Telefonie-API [sipgate.io](https://www.sipgate.io/) verwenden.

Die gängigsten CRM-Systeme lassen sich jedoch auch über unsere [sipgate-App](https://www.sipgate.de/lp/app?utm_campaign=Google_DE_sipgate_Performance_Search_Produkt-App\&utm_source=google\&utm_medium=paid\&gad_source=1\&gclid=Cj0KCQjwkZm_BhDrARIsAAEbX1Ho0GNbNG0CEcj5AuH_lyioK6vv7Pr5zUw4zdOiLkJJ_avtoY_BgkMaApjFEALw_wcB) mit Ihrem sipgate-Account veknüpfen.


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