Plans & costs

With sipgate AI Agents, you only pay for what you actually use. There is no setup fee and no minimum contract term. Billing is per call minute, either flexibly or via monthly minute packages. You can find an overview of all prices on our website.

The three pricing models

1. Enterprise: custom solutions

For very high call volumes or multiple agents, we offer tailored plans. We support your use case with a project appointment and take care of all requests.

This includes:

• Custom minute prices

• Large quotas

• Extended support

• Special technical setups

Suitable for: Companies with high call volumes or complex requirements.

In an enterprise context, we tailor pricing, setup, and integrations individually to your use case. Schedule an appointment for individual enterprise requirements.

2. Pay-as-you-go: flexible and without commitment

You only pay for the minutes during which your agent is actually speaking.

• No base fee

• Price per minute: from €0.39

• Cancelable monthly

• No minimum purchase

Suitable for: Flexible operating times, few calls per month, or for getting started and testing.

3. Minute packages: cheaper with regular use

If your agent answers calls regularly, you can save with minute packages. The larger the package, the lower the minute price.

Available packages:

• 100 minutes – €29.95 (€0.30 per minute)

• 300 minutes – €74.95 (€0.25 per minute)

• 1,000 minutes – €199.95 (€0.20 per minute)

• 2,500 minutes – €449.95 (€0.18 per minute)

• 10,000 minutes – €1,499.95 (€0.15 per minute)

Important: Unused minutes expire at the end of the month. You can change or cancel packages monthly.

Suitable for: Practices, reception desks, support hotlines, or central phone numbers with predictable call volumes.

Frequently asked questions about costs and billing

How are the minutes counted?

Only the time during which your agent is actively speaking is billed. Waiting times, ringing, or silence do not count.

Is there a trial phase?

Yes, you can fully test sipgate AI Agents for 7 days after setup.

Are there any hidden costs?

No. There is no base fee, no setup costs, and no minimum contract term.

Can I switch packages later?

Yes, you can switch between pay-as-you-go and minute packages at any time or adjust the package size.

How can I keep track of the costs?

You can always see in your account how many minutes your agent has used and what costs have been incurred.

Which plan is right for you?

Do you expect less than 100 minutes per month? → Start with pay-as-you-go

Do you expect 100-10,000 minutes per month? → Choose a minute package that matches your volume

Do you need more than 10,000 minutes or multiple agents? → Contact us for an enterprise offer