Enterprise Plan: Services and Onboarding Process
The Enterprise plan of the AI Agents is aimed at companies with complex structures and systems. Here you can learn which services are included and how the onboarding process works.
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The Enterprise plan of the AI Agents is aimed at companies with complex structures and systems. Here you can learn which services are included and how the onboarding process works.
Enterprise is designed for companies that handle around 100 calls per day via AI Agents. Parallel conversations are possible without limit - regardless of how many calls come in at the same time.
The plan includes a dedicated contact person as well as access to the AI Solution Team: consultants specialized in conversation design, technical integration, and process integration. They set up the AI Agent together with you - tailored to your systems.
Further services:
Structured onboarding process: demo → use case selection → pilot → go-live
Four-week optimization phase after go-live, based on real conversation data
Enterprise SLA with dedicated Slack or MS Teams channel and guaranteed response times
99.95% uptime
Zero Data Retention on request: conversations are processed, not stored
Your own voice can be cloned: upload a voice sample, we take care of the rest
Phase 1: Demo. We show you what sipgate AI Agents can do in your specific use case. In doing so, we jointly clarify the goals, the data basis, and legal requirements such as GDPR.
Phase 2: Kick-off & Planning. A Solution Consultant analyzes your requirements in detail: Which systems need to be connected? How should the agent respond if it cannot resolve an issue? Only when that has been clarified do we move on to implementation.
Phase 3: Implementation & Go-Live. Build knowledge base, configure playbooks, set up system integrations - CRM, helpdesk, calendar, ERP, ticketing system. The go-live is supported.
Phase 4: Scaling & Optimization. After go-live, we evaluate real conversation data together, automate workflows, and continuously improve conversation quality.
Phase 5: Expanded Feature Setup (optional). If you want to make full use of the complete range of functions, you can set up additional use cases in this phase: live and pre-API queries, appointment scheduling directly in the conversation, outbound campaigns.
Starting at €449.95 per month, including 2,500 conversation minutes. The per-minute price decreases with higher volume. Phone numbers can be added flexibly.
The custom package can be here assembled.
Questions about the Enterprise plan? Talk to our Solution Consulting.
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