> For the complete documentation index, see [llms.txt](https://help.sipgate.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.sipgate.de/ai-agents/en/connections-and-integrations/kalender.md). # Calendar Connect a Cal.com calendar to your AI agent. This allows the agent to check available time slots and make bookings directly for your callers. {% hint style="info" %} **Note:** The integration currently supports retrieving available time slots and making direct bookings. Additional features will be added gradually. {% endhint %} ## Prerequisites * A Cal.com account (free or paid) * At least one configured event type in Cal.com * An API key from your Cal.com account ## Create a Cal.com API key {% stepper %} {% step %} #### Sign in at [app.cal.com](https://app.cal.com/) sign in {% endstep %} {% step %} #### Navigate to Settings **→** Security **→** API Keys {% endstep %} {% step %} #### Create a new API key {% endstep %} {% step %} #### Store the key securely {% endstep %} {% endstepper %} {% hint style="info" %} API keys are valid for 30 days by default. You can adjust the validity period or create a key with unlimited validity in the Cal.com settings. {% endhint %} ## Set up the calendar integration in sipgate {% stepper %} {% step %} ### **Open your AI agent** and navigate to the **Calendar** {% endstep %} {% step %} ### **Click "Add"** to open the setup dialog {% endstep %} {% step %} ### **Enter your API key** and click **Next** {% endstep %} {% step %} ### **Select the appropriate mode, API region and, if necessary, additional IDs** See table {% endstep %} {% step %} ### **Click Save** {% endstep %} {% step %} ### Make sure that no playbook for appointment requests is configured A playbook for appointment requests can lead to unexpected behavior when the Cal.com integration is active. {% endstep %} {% endstepper %} ## Configuration fields | Field | Required | Description | | ------------------- | ---------------------------------------------------- | ------------------------------------------------------------ | | **API token** | Yes | Your Cal.com API key (starts with `cal_` or `cal_live_`) | | **Mode** | Yes | Determines which calendar is accessed (see below) | | **API region** | Yes | US or EU — depending on where your Cal.com account is hosted | | **Organization ID** | Only in "Organization" mode | The ID of your Cal.com organization | | **Team ID** | Only in "Team" mode; optional in "Organization" mode | The ID of your Cal.com team | ## Choose a mode | Mode | Description | | ---------------- | ---------------------------------------------------------------------------- | | **Personal** | Access to your personal Cal.com calendar | | **Team** | Access to a team calendar — requires a team ID | | **Organization** | Organization-level access — requires an organization ID; team ID is optional | {% hint style="info" %} You can find the team ID and organization ID in the URL when you open the respective team or organization in Cal.com. {% endhint %} ## API region | Region | URL | Use | | --------------- | ------------- | ------------------------------------------------------ | | **US (Global)** | `api.cal.com` | Default for Cal.com accounts | | **EU** | `api.cal.eu` | For Cal.com accounts hosted in the EU (GDPR-compliant) | {% hint style="info" %} If you are unsure which region is correct: Check your browser's address bar while you are logged in to Cal.com. If the address is `app.cal.eu`, select the EU region. If it is `app.cal.com`, select US (Global). {% endhint %} ## Edit configuration After setup, you can change the **Mode**, the **API region** and the **API token** separately at any time using the Edit buttons. ### Good to know * When the Cal.com integration is active, **no** playbook for appointment requests should be configured. * Do not add any entries about appointments or appointment bookings in the customer questions. This can disrupt the booking process, as the agent may then treat the request as a knowledge question instead of using the calendar integration. * Your API key is stored in encrypted form. * The AI agent checks availability in your Cal.com calendar with every call. * Changes to the configuration take effect immediately. * If you delete the integration, the agent will no longer be able to check or book appointments. {% hint style="info" %} In the **Enterprise plan** even more complex appointment and process logic can be implemented. [Learn more.](/ai-agents/en/plans-and-costs/enterprise-tarif-leistungen-und-einfuhrungsprozess.md) {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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