# Introduction

Welcome to the **sipgate AI Agents Help Center**. Here you will find all the instructions and information you need to set up and use your AI telephone assistant successfully.

The AI Agents independently handle incoming calls, respond intelligently to customer inquiries, and structure your telephone workflows. This improves availability, relieves your team, and ensures a professional caller experience.

{% hint style="info" %}
Information on general topics outside of sipgate AI Agents can be found in the [sipgate Help Center](https://help.sipgate.de/hc/de)
{% endhint %}

**In the Help Center you will find**

* Instructions for setting up and configuring our sipgate AI Agents
* Information on tasks, behavior, and knowledge content
* Notes on everyday use and on follow-up after conversations
* Evaluations, statistics, and call logs
* Answers to frequently asked questions about features, settings, and best practices

The sipgate AI Agents work like digital employees that take over recurring tasks related to incoming calls. In the individual articles, you will learn which tasks make sense, how they are configured, and how the behavior of the telephone assistant can be adjusted.

You can either get started with the quick start or open individual topics directly if you have a specific question.

{% hint style="info" %}
[⏱️ **Quick start: Set up your first AI telephone assistant**](/ai-agents/en/getting-started/quickstart-in-10-minuten.md)

Learn how to create your first **AI telephone assistant** in just a few minutes.\
Your assistant answers calls automatically, recognizes the concerns of your callers, and responds intelligently — for example by transferring calls, arranging callbacks, or sending you an email.

💡 **Tip:**\
You can create multiple assistants for different teams or purposes — for example for reception, sales, or support.

➡️ [**Get started now: Set up your first AI assistant**](/ai-agents/en/getting-started/quickstart-in-10-minuten.md)
{% endhint %}

If anything is unclear or does not work as expected, support can help at **<support@sipgate.de>** .


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.sipgate.de/ai-agents/en/getting-started/readme.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.